Customer Support

We’re Here to Help

Support for readers, customers, institutions and partners using our books, digital products, delivery services and institutional solutions.

Book Orders & Digital Products

Get help with book availability, order status, Ghana delivery, payment confirmation, retailer availability, download access and digital resources.

External Retailer Orders

Purchases through Amazon, Google Play Books, Apple Books, Kobo or other authorised retailers are normally subject to the retailer’s own payment, delivery and refund procedures.

Institutional & Rights Support

Support is available for quotations, invoices, licensing, educational use, bulk orders and rights enquiries.

Contact Support

Do not submit card PINs, Mobile Money PINs, passwords or one-time security codes.